Terms
Terms and Conditions
These terms apply when you browse EpoLume, create an account, or place an order for our handmade resin lamps and decor.
Products and Handmade Variations
EpoLume sells handmade epoxy resin lamps and decorative products. Because items are handmade, small variations in color, resin clarity, miniature placement, natural materials, lighting appearance, and dimensions may occur.
Orders and Payments
Prices, product options, shipping costs, taxes, and available payment methods are shown during shopping and checkout where applicable. Orders are processed after payment is confirmed.
We may contact you to confirm details for custom or made-to-order items.
Shipping, Returns, and Refunds
Shipping times, return eligibility, refund handling, and damaged-item support are explained in our Shipping Policy and Refund and Returns Policy. Please review these pages before ordering.
Custom Orders
Custom order pricing, production time, and eligibility for return may differ from standard products. Confirmed custom details are used as the reference for production.
Website Use
You agree not to misuse the website, interfere with store operation, submit false order information, or use our content, images, product names, or designs without permission.
Contact
For questions about these terms, email [email protected].